Thought Glow is committed to ensuring the privacy and security of all information collected from our clients. This Privacy Policy outlines our information collection practices, how that information is used, and the choices you can make about how your information is collected and used.
This policy is designed in accordance with privacy legislation applicable in India, including the Digital Personal Data Protection Act, 2023 (DPDPA).[^1]
Last Updated: January 2025
Thought Glow is an online education platform providing top-tier programming courses, data structures, and algorithms training. Founded by Rajeev Kumar, a software engineer with two decades of experience at companies like Microsoft, Amazon, and various startups in India and the USA, we are dedicated to empowering individuals to reach their fullest potential in technology and programming.[^2]
Thought Glow does not collect personal information from users who are simply accessing and browsing our website. You can view our content without providing any personal details.
We collect personal information when you:
Information collected includes:
By accessing our website and providing your information, you agree that we may collect, hold, process, and use your information (including personal information) to:
Under India's Digital Personal Data Protection Act 2023, we process your personal data based on:
We may share information, including personal information, with our partners with whom we have engaged for:
We take utmost care to ensure that any data, including personal information, will not be misused by these partners.
We reserve the right to disclose personal information to:
We may transfer, sell, or assign any information or database described in this privacy policy to third parties as a result of:
All user details captured by Thought Glow through our website or email communication are stored securely at all times and will never be provided to any unauthorized third parties.
While being transmitted over the internet, all payment card details are protected using SSL (Secure Socket Layer) encryption. Our website has been verified for security and compliance to SSL standards by independent third parties.
We implement comprehensive security measures to protect your data, including:
Please be aware of third-party payment gateway Terms of Service, Privacy Policies, and Security statements. We do not have control over the information collected during the process of online payment (credit card, debit card, or net banking).
We encourage you to review the privacy policies of payment gateway providers to understand how they collect, use, and share your information.
Our website may contain links to other websites over which we have no control. We are not responsible for the privacy policies or practices of other websites to which you choose to link from our website.
We encourage you to review the privacy policies of those other websites so you can understand how they collect, use, and share your information.
Cookies are pieces of information that our web page transfers to your computer's hard disk for record-keeping purposes. The use of cookies is an industry standard, and many websites use them to provide useful features.
We may, from time to time, use cookies to:
We may adopt tracking technologies to:
Important: Cookies in and of themselves do not personally identify a person, but only a computer. Details collected using cookies or tracking technology will not be shared with third parties.
You can manage cookie preferences through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.
Under India's Digital Personal Data Protection Act 2023, you have the following rights:[^4]
You have the right to request access to the personal data we hold about you and receive information about how we process it.
You have the right to request correction of inaccurate or incomplete personal data we hold about you.
You have the right to request deletion of your personal data, subject to certain legal retention requirements and exceptions.
Where we process your data based on consent, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.
You have the right to request that we transfer your personal data to another service provider in a structured, commonly used, and machine-readable format.
You have the right to nominate another individual to exercise your rights in the event of your death or incapacity.
To exercise any of these rights, please contact us at:
We will respond to your request within a reasonable timeframe as required by applicable law.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Retention periods vary depending on:
When personal data is no longer needed, we will securely delete or anonymize it.
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.
Your personal data is primarily stored and processed in India. If we transfer data outside India, we will ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
If there are any changes to our privacy policy, we will:
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
For questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Thought Glow
Business Hours: We respond to inquiries within 24-48 hours during business days.
Thought Glow collects personal information when you order or review a course, contact us, or join our community. This includes your name, contact details (email, phone), payment details, and information relevant to your order or inquiry. We do not collect information from users who are simply browsing our website.
We use your information to provide website services, improve our platform and customer support, send updates about courses and promotional offers, conduct business and market research, and perform technical and statistical analysis to enhance our performance and services.
We may share information with partners engaged for online payment processing and SMS gateway services. We ensure that personal information is not misused. We may also disclose information to comply with applicable laws and lawful government requests, or in case of business restructuring such as mergers or asset transfers.
All user details are stored securely and never provided to unauthorized third parties. Payment card details are protected using SSL (Secure Socket Layer) encryption during transmission. Our website has been verified for security and SSL compliance by independent third parties. We implement physical, technical, and administrative security procedures to protect your data.
Under India's Digital Personal Data Protection Act 2023, you have the right to access your personal data, request corrections to inaccurate information, request deletion of your data (subject to legal retention requirements), withdraw consent for data processing, and request data portability. Contact us at [email protected] to exercise these rights.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Retention periods vary depending on the nature of the information, the purpose for which it was collected, legal requirements, and our legitimate business needs.
Yes, we use cookies to store preferences, record session information, and collect information about how you visit and access our web pages. Cookies help us improve our services by understanding which pages are visited. We may also use tracking technologies to monitor IP addresses and physical location. Details collected using cookies or tracking technology are not shared with third parties.
Yes, you have the right to request deletion of your personal data under India's Digital Personal Data Protection Act 2023. Contact us at [email protected] to request account and data deletion. Please note that we may need to retain certain information to comply with legal obligations or for legitimate business purposes.
For privacy-related inquiries or to exercise your data rights, contact us at: Email: [email protected], Phone/WhatsApp: +91 7494984047, Address: HSR Layout, Bangalore, India. We respond to inquiries within 24-48 hours during business days.
Yes, if there are any changes to our privacy policy, we will update this page with an effective date and notify you of significant changes through our website or via email to keep you informed of how we collect, use, and protect your information.
Yes, all payment card details are protected using SSL (Secure Socket Layer) encryption while being transmitted over the internet. We do not store complete payment card information on our servers. Payment processing is handled by secure third-party payment gateways that comply with industry security standards.
No, our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.
[^1]: Digital Personal Data Protection Act, 2023 - Ministry of Electronics and Information Technology, Government of India - https://www.meity.gov.in/static/uploads/2024/06/2bf1f0e9f04e6fb4f8fef35e82c42aa5.pdf
[^2]: About Us - Thought Glow - https://www.thoughtglow.com/about.html
[^3]: Understanding India's New Data Protection Law - Carnegie Endowment for International Peace - https://carnegieendowment.org/research/2023/10/understanding-indias-new-data-protection-law
[^4]: Data protection laws in India - DLA Piper - https://www.dlapiperdataprotection.com/?t=law&c=IN